Refund Policy

Refund Policy for Changebot.ai

Last Updated: 12.11.24

1. Introduction

At Changebot.ai, we strive to deliver a valuable and reliable service. We understand that circumstances may change, and you may wish to cancel your subscription. This Refund Policy outlines the conditions under which refunds will be issued.

2. Subscription Payments

Your Changebot.ai subscription is billed on a recurring basis (e.g., monthly or annually) according to the plan selected. By subscribing, you agree to the recurring billing terms stated at the time of purchase.

3. Refund Eligibility

Used Services: Once you have generated any AI-driven updates or utilized the platform's AI features during a billing cycle, we consider the associated usage costs incurred. Due to the computational expense of providing those AI-generated updates, no refunds will be issued for the portion of the subscription that covers already-used services.

Unused Services: If you have not generated any updates or otherwise consumed AI-related platform resources during the current billing cycle, and you decide to cancel your account, you may request a full refund for the unused portion of your subscription. We will happily refund you in such cases, as long as the request is made within the same billing period in which you have not utilized the service.

4. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following details:

  • Your account email address
  • The reason for cancellation and refund request
  • Confirmation that no AI updates or platform usage took place during the billing cycle (if applicable)

Our support team will review your request, and if approved, process the refund promptly.

5. Refund Processing Times

Once approved, refunds typically take 5–10 business days to appear on your original payment method. Please note that processing times may vary depending on your financial institution.

6. Changes to this Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed.

7. Contact Us

If you have any questions or concerns about this Refund Policy or would like further clarification on your eligibility for a refund, please contact our support team at [email protected].